Shipping & Delivery Policy

At DODO Online Shop (https://dodoshopping.in), we strive to deliver fresh vegetables to our customers in a timely and reliable manner. Please read our Shipping & Delivery Policy carefully.

1. Delivery Locations

  • We currently deliver only in Rura (Kanpur Dehat) and nearby areas.
  • Orders placed outside our serviceable area may be cancelled and refunded as per our refund policy.

2. Delivery Timeline

  • Orders are usually delivered on the same day or next day, depending on:
    • Delivery location
    • Order volume
    • Availability of products
  • Delivery timelines are indicative and may vary due to unforeseen circumstances.

3. Delivery Charges

  • Delivery charges, if applicable, will be clearly mentioned at checkout before payment.
  • DODO Online Shop reserves the right to revise delivery charges at any time.

4. Order Processing

  • Orders are processed only after successful payment confirmation.
  • Orders placed after operational hours may be processed the next working day.

5. Delivery Attempt

  • Customers are requested to be available at the delivery address during the delivery window.
  • If the customer is unavailable, the order may be cancelled without refund due to the perishable nature of products.

6. Delays in Delivery

Delivery delays may occur due to:

  • Weather conditions
  • Traffic or road issues
  • Technical or operational constraints

DODO Online Shop shall not be liable for delays caused by factors beyond our control.

7. Damaged or Incorrect Items

  • In case of wrong item delivery, customers must inform us within 24 hours of delivery.
  • Replacement will be provided subject to verification and product availability.

8. No Shipping via Courier

  • We do not ship products via courier or postal services.
  • All deliveries are fulfilled through our local delivery partners.

9. Contact for Delivery Queries

For shipping or delivery-related questions, please contact:

DODO Online Shop
📧 Email: pandeyaditya2118@gmail.com
📞 Phone: +91 63930 15388

10. Policy Updates

DODO Online Shop reserves the right to modify this Shipping & Delivery Policy at any time. Updates will be reflected on this page.